Privacy Policy

JM Cleaning Services ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services in the Tampa Bay, FL area.

We may collect information about you in a variety of ways. The information we may collect via the website includes: • Personal Data: Name, phone number, email address, and service preferences that you voluntarily give to us when you request a quote or contact us. • Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you view. • Mobile Device Data: Device information, model, and ID if you access the site from a mobile device. • Third-Party Data: Information from third parties, such as Google Analytics and advertising partners, if you interact with our ads or use social media features.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to: • Create and manage your account or quote requests. • Deliver targeted advertising and marketing communications. • Email you regarding your account or order status. • Fulfill and manage purchases, orders, payments, and other transactions. • Generate a personal profile about you to make future visits to the website more personalized. • Increase the efficiency and operation of the website. • Monitor and analyze usage and trends to improve your experience. • Notify you of updates to the website and services. • Offer new products, services, and/or recommendations to you. • Prevent fraudulent transactions and monitor against theft.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others. • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. • Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes. • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website. You may not decline web beacons; however, they can be rendered ineffective by declining all cookies or by modifying your browser's settings.

The website may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including: • Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. • Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. • Right to Opt-Out of Sale: We do not sell your personal information. If this changes, we will update this policy and provide an opt-out mechanism. • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. To exercise these rights, please contact us at jmservices368@gmail.com or (813) 652-4333.

If you have questions or comments about this Privacy Policy, please contact us at: JM Cleaning Services Email: jmservices368@gmail.com Phone: (813) 652-4333 Location: Tampa Bay, FL